At the World YWCA, we encourage continuous learning and for this reason we value your input. We invite you to share your thoughts, opinions, and ideas with us, whether it is about areas where you think we are doing well or ways you think we can improve or change.

We welcome all kinds of feedback (complaints, suggestions and congratulations) and encourage people to submit this to us via:


Phone: + 41 22 929 6040

Mail: World YWCA, L’Ancienne Route 16, 1218 Grand-Saconnex, Geneva, Switzerland.

For full information on the scope and procedures:

If there are any concerns relating to the actions of the World YWCA or its staff, Board or global governance bodies, please read the World YWCA Feedback and Complaints Policy.

If you have feedback or complaints about the work of a World YWCA member association or related associations, please, read the Statement of Complaints against World YWCA Member Associations.